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Billing & Appeals

If you have questions regarding your circulation account (fines, lost items, blocked account, etc.) please contact our Resolutions personnel.

Notation and other forms of mutilation are costly to repair and often result in permanent damage to our library collections.

Mutilation is:

  • Caused by pen, pencil, highlighter, post-it notes, paperclips, folding, tearing, cutting, food, water, etc.
  • Punishable by fine, suspension, and restitution.
  • Against the law.

Location

Located behind the Circulation Desk (3445 HBLL)

Fall / Winter Semesters  Spring / Summer Terms
Mon. – Fri. 9:00 am – 5:00 pm* 9:00 am – 5:00 pm*
Saturday Closed Closed

Closed on Tuesdays from 10:45am-12:00pm for University Devotionals and Forums. Closed on University Holidays

*Mutilation: By appointment

Contact Information

Sharolyn Swenson
Resolutions Supervisor
3445 HBLL
801-422-5634
Sharolyn_Swenson@byu.edu

Billing Secretary
3445 HBLL
801-422-2913
Library_billing@byu.edu

Mutilation Secretaries
3445 HBLL
801-422-5480
Library_circ@byu.edu

 

Last Modified: September 30, 2014

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Location

Harold B Lee Library
3445 HBLL

3rd Floor