Gartner Database Quickstart Guide

Gartner is an online service providing market research reports of the Information Technology (IT) industry and in depth analysis on IT issues. It also provides reports on dominant trends in the IT industry, overviews of existing and emerging technologies and analysis of products on the market.

To access Gartner go to the library website http://www.lib.byu.edu/ . Find articles by Subject, use the drop down menu and select Information Systems. This page contains the information systems databases, choose Gartner. Once you click connect, a box will appear requesting your Route Y ID and password. You can also click on the following website to get to the page https://hbllmedia.lib.byu.edu/gartner.gartnerauth.pl/

Types of Searches:

There are two types of Searches: Simple Search and Advanced Search. Both of these check all words in each document by default. Both Simple and Advanced Search are accessible from every main page of gartner.com on the top right-hand corner. If you are a registered member, you are allowed to search all content on gartner.com, although your access privileges vary depending on the level of membership with Gartner. If you are a visitor and have not yet registered, you can view free content and purchase other content.

To Perform A Simple Search:

Enter a search string into the search window located at the top-right corner of the Home Page.

Hints on Entering Search Terms:

• Exact Phrase Search: If you are searching an exact phrase such as "best practice management," surround the phrase with double quotation marks to return only documents which contain the specific phrase.
• Boolean Operators: Gartner Search supports the basic Boolean operators AND, OR, and NOT. Default is set to AND. Examples: Word1 OR Word2-Finds documents containing Word1 or Word2. Word1 NOT Word2- Finds documents containing Word1 minus those with Word2. When using multiple Boolean operators, prioritize them with parentheses. Example: printers AND (scanners OR facsimiles).
• Capitalization: Search terms are case insensitive; for example, Gartner returns the same results as gartner .
• Document Number: All Gartner research documents are assigned a unique number (eg: G00123456). You may search by document number to retrieve a specific document.
• Non-Supported Symbols: Wildcards (* asterisk) and stemming ($) are not supported. The search engine ignores these symbols and strips them out of the search box.

To Perform an Advanced Search:

• Click on either the Advanced Search link by the Search window at the top-right corner of the page or on the Advanced Search tab at the top of the search results page. Advanced Search provides additional tools and functionality to help you focus your search and enable you to better manage the results. Enter a search string (see "Hints on Entering Search Terms" above).

Basic Filters:

• All Research/Research on Your Own: If you are a Gartner client, Research You Own (the products and services purchased by your organization) is the default search. You may select to search all Gartner Research sources by clicking the All Research button.
• Archived Search: Check this box to include documents from the archive. By default, simple and Advanced Search looks for current research. Current refers to documents that reflect current marketplace conditions. Archived Research is not necessarily out of date and may contain important historical information.
• Date Range: The default date range is research written within the previous 18 months. A drop-down menu enables you to choose among current month, the previous three or six months or current year. NOTE: current month is the month during which you are conducting your search and not within the previous 30 days. You can also find research published in a specific month and year by clicking the link to "Browse by Date," located directly beneath the date range drop-down menu. This link opens the Browse by Date folder.
• Default Full Text Search: The default search includes full text, title, summary and author(s) of research documents. You may limit these by choosing any one of four radio buttons: Author, Title, Summary and Title or Summary.
• Results Display per Page: You can change the default display of 25 results per page by using the drop-down menu. Choose from 15, 50, 75 and 100 results per page.
• Source to Search: The default is to search both Gartner and Dataquest research, or you may choose to search Dataquest Research Only by clicking that box.
• Region: All Regions is the default selection. Most Gartner research is non-region specific, however, you may filter your search by selecting any of the six regions.
• Category: You can limit your search based on the main focus of a document, such as Business Issues, Markets, Products, Technologies or Vendors.
• Industry: All Industries is the default selection. You can limit your search to one or more industries by clicking the appropriate checkboxes.
• Format: To locate documents based on how the information is presented, you can choose among text, spreadsheet or database.

Resarch:

The Research section highlights recent Gartner research on cutting edge topics relevant to a wide spectrum of Gartner clients. After you sign in you can click a headline in the center of the page to bring up the research note. You can also click on Latest Gartner Research or View All News Analysis.

Browsing Research:

If you do not have a specific topic, author, or date of publication in mind, you can still browse through the research database on any of these parameters or review one of the Dynamic Topics. Dynamic Topics pull together research material that "lives" in various sections of Browse.

To Browse research:

• Click on either the Browse link at the top right corner of the Home Page or the Browse tab at the top left of any advanced search / search results screen.
• A new window will open - in the left-hand frame, click on the plus ( + ) symbol next to the appropriate Browse feature (i.e., By Topic, By Dynamic Topic, By Author, By Date). Continue opening further choices as needed by clicking (+ ) symbols next to the appropriate sub-folders.
• After finding a folder of interest in the left-hand frame, click on the name of the folder to open up its research contents in the right hand frame.
• To view Help for Browse in the right-hand frame at any time, click on the Help tab at the top left-hand corner of any search results page.

Please send questions and comments to leticia_camacho@byu.edu:

Leticia Camacho
Business Librarian
1521 Harold B. Lee Library
(801) 422-1970